Help – Customer Service
In this section, you will find all the information to clear doubts
and to be able to enjoy the best articles of the principal brands soon.
However, if you do not find the section that solves your problem, please contact us.
Most Frequently Asked Questions
Below we have gathered the most frequently asked questions
you make so as to try to clear your doubts in a quick and easy way.
If you do not find the answer you were expecting, please contact us.
No Hassle exchange
The procedure to return or change any good due to size, is very easy at Motocard, but is very important you call us at 902 102 802 before so we can explain you what to do.
At Motocard he have a wide range of sizing on stock, so most of the times the change will be immediate, when you first call we will let you know if we have the size on stock or we have to order it to the factory.
For Canary Island, Ceuta, Melilla, Azores and Maderia you can also call 902 102 802 (spanish) or at 00 376 722 860 (english), even though the cost and procedures is different due to customs ask us on conditions.